Returning items has become more difficult over the last several years because merchants are very concerned about fraud-of unsavory types trying to return stolen merchandise.

Here are some tips to help ease the process.

(1) Don't open the box. If after unwrapping the present you know immediately that you have no plans to keep it, leave the box as it is.

(2) Don't break the seal. This applies to CDs and DVDs.

(3) Keep the packaging material. And the instruction manual. Both will help you make a return or exchange.

(4) Leave the tags on. This shows the store that the item has not been used and increases the likelihood of your success.

(5) Safeguard the receipt. You're in luck if the person who gave you the gift included the receipt. If he or she didn't and the store gives you a hard time, ask for a store credit. And, if you are a regular customer, be sure to point that out.

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(6) The store's policy. Many stores have a 90-day return period. However, for electronics that window of opportunity can be as little as 15 days. Don't let the deadline slip away.

(7) Restocking guidelines. A growing number of merchants charge restocking fees on mattresses, all electronics and on some types of appliances and sporting goods. These fees can be as much as 25% of the cost of the item. (Call the store or check its website for details.)

(8) If items purchased online can be returned to a brick-and-mortar store. If so, you'll save on shipping costs.

Good luck!